Case Study

$234K/month in previously uncaptured billable time recovered

• Firm Name
  CBM&S Attorneys at Law
• Location
  New York, NY
• Practice Area
  Trust & Estates
• Firm Size
  32 Employees

$234K
Monthly Revenue Recovered
77x
Return on Investment
+1.1
Extra Billable Hours / Day
17
Active Timekeepers

The Practice

Where Every 0.1 Is Worth Up to $83

CBMS is a trusts and estates firm with offices in Manhattan, Long Island, and Miami. Their 17 timekeepers bill at rates reaching over $800 per hour across a practice built on small interactions: a five-minute call with a beneficiary, a quick email to a co-trustee, a brief review of account statements. Each is worth up to $83. Each routinely goes unbilled.

The Evaluation

Multiple Tools Demoed. One Clear Winner.

Director of Operations Hallie Klein's team evaluated multiple AI timekeeping tools before choosing Ajax. The differentiator: Ajax runs silently in the background with no timers, no tagging, and no new interface. One partner, JJ Harwayne, had used Laurel at her prior firm. She found the system never got smarter and did not like the interface. She was an Ajax skeptic at first, but within a week she was a die-hard user and is still using it heavily nine months later.

Ajax ran a white-glove rollout, installing in person at CBMS's New York and Long Island offices and making the team available to handle all questions. Individualized calibration sessions with each attorney ensured entries matched their personal style from day one.

The Results

12 Months of Sustained ROI

“People love that it's catching the .1 email reviews nobody was billing. Those add up fast, and we're seeing the value.”
Hallie Klein
Director of Operations

About Customer

About Capell Barnett Matalon & Schoenfeld LLP

Capell Barnett Matalon & Schoenfeld LLP is a full-service law firm founded in 2004 and headquartered in New York City, with additional offices on Long Island and in Miami. The firm serves individuals, families, estates, closely held businesses, and nonprofit organizations across trusts and estates, tax, corporate, litigation, real estate, and elder law. CBMS is recognized for its deep expertise in estate planning, trust administration, and Medicaid planning, with key leadership including founders Howard Capell, Robert Barnett, Gregory Matalon, and Stuart Schoenfeld, alongside Managing Partner Renato Matos.

About Ajax

Ajax is AI-powered timekeeping automation for law firms. Ajax captures attorneys' billable work from their screens and generates polished, client-ready time entries automatically. Hundreds of law firms and thousands of users rely on Ajax to find revenue they'd otherwise miss. Fourteen customers have invested in the company alongside venture capital partners Fika Ventures and Bloomberg Beta. SOC 2 certified. Learn more at joinajax.com.

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Clean Energy Counsel

• Renewable Energy Law
• San Francisco, CA
• 117X
  Return on Investment
• +1.3
  Extra Hours Per Day

“This program is incredible! I'm reviewing my captured time from yesterday and am blown away! The accuracy of capturing the time, the narratives, finding the corresponding matters... I'm so impressed.”
Kami Calderon
COO

Almazan Law

• Workers' Comp & Insurance Defense
• Florida
• +1.1
  Extra Billable Hrs / Day
• +$366
  Extra $ / Day / Per User

“I'm very skeptical of this AI stuff, but far it's been great. It's been pretty accurate, and I like that it populates the phrases for me so I don't have to type them. That's amazing. I'm really pleasantly surprised so far.”
Megan Griffin
Senior Attorney

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